21st Century Management Skills Essay

Being a successful manager in the twenty-first century takes many skills that can be placed into three categories Management Style, Communication, and Employee Relations. Historically, managers tolerate mostly fallen into the Theory X type manager, meaning they pushed for production at any cost to the employee. The manager would assume that most people abhor work and avoid it whenever possible. People responded to punishment and negative reinforcement, and also that employees wanted to be directed and did not want the responsibility of making their own decisions.The 21st century manager volition be much the opposite, seeing the employee as the number one asset. They see the employee as being driven and embracing responsibility, dapple being loyal to the company due to a positive reward system. Managers will stand back allowing for self-direction, and employee creativity and imagination to be tapped into. Next, communication is key to the success of any organization.One important skill for a manager is being multicultural, and/or multilingual being able to speak another language, and to say and adapt to differing cultural cues. This allows for a diverse work environment with less culture shock and improved human relations. Information will flow every bit up and down the organization employees will be kept informed about the Key Operating Indicators of the company, such as Internal PPM Scrap, Efficiency, On duration Delivery, etc.Allowing for a visual representation of how the organization is doing, and making the employees feel more connected in turn increasing productivity, decreasing scrap, pushing for whole tone and on time delivery while being able to track improvements. Finally, organizations have changed their outlook on customer relations, by making their employees their internal customers. Employees will be used as guides for continuous improvement of processes and policies throughout the organization.This will allow the employee to form loyalt y and commitment, knowing they have a say in how things work. Managers will be team leaders and coaches to new employees, meaning everyone is helping everyone else allowing employees to embrace change. Employees with this new commitment will be more likely to be promoted from within with a wealth of company information and knowledge, helping them to renew the cycle and become better managers themselves.